ACSI

Japanese automaker Toyota Motor Corp (NYSE:TM) is leading customer satisfaction in the U.S. auto market, as revealed by a recent market report. Customer Satisfaction Ranking: Toyota leads mass-market vehicles and the industry overall with a score of 84 out of 100, as per the American Customer...

Obviously, there are times when investors favor airline stocks, banks and cable companies — all industries that have notoriously poor customer service track records. Financial markets prove it is possible for a company to engage in poor customer relationships and still see their shares rise....